Appointments are made through the receptionist team, either by telephone or in person during office hours. They can also be booked online (details below) - although number of online appointments are currently limited.
Cases of the Delta variant in the UK, are rising exponentially. We must take all steps possible to deliver care that is safe for our patients and protects our staff. Social distancing and infection protection and control measures are still in force and, like many surgeries, we have a restricted waiting area. The only safe way to proceed is to continue to triage everyone; it is not yet safe for patients to walk into our building without a prior assessment.
This is why we are still operating a telephone-first system for all GP appointments. (NB- Appts with the Practice Nurses are face to face)
When you contact the practice you will be offered a telephone appointment with a GP initially, and if after discussion with the GP it is felt to be clinically necessary to see you face-to-face, you will be offered an appointment for this.
Please be aware that we have made this decision to protect our patients and our staff. Our Reception team are working in line with this policy, and are only able to offer telephone appointments in the first instance. Our hard-working Reception team have faced an increased amount of verbal abuse about this over the last few weeks, which is unacceptable.
Once again, we would ask our patients to please be mindful of the ongoing pandemic, and we insist that all of our staff are treated with the dignity and respect that they deserve.
We will not tolerate anything else.
You can book your appointments online.
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.
To use SystmOnline you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.
Click on the link below to log in to SystmOnline.